Privacy Policy for Awra

At Awra, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile app, Awra ("the App"). Awra connects clients with spas and their licensed therapists, allowing users to view spa and therapist profiles and chat with them when a subscription is active. Spas and therapists also need subscriptions to be listed on the platform. By using the App, you agree to the practices outlined in this policy.

We collect the following types of information:

When you register or use the App, we may collect your name, email address, phone number, and payment information (for subscription purposes).

• Clients: Information you provide about your therapy needs, preferences, and any details you include in your profile.
• Spas: Business information including location, operating hours, services offered, and payment details for subscription purposes.
• Therapists: Professional information, including your qualifications, therapy specialties, availability, spa affiliation, and payment details for subscription purposes.

We collect data related to your subscription status, including payment history and subscription plan.

We collect information about how you use the App, including interactions with spa and therapist profiles, chat usage, and session history.

• To allow you to search for spas and therapists, view their profiles, and initiate chats when you have an active subscription.
• To communicate with you about your subscription status, updates, and any changes to your profile.

• To enable your spa to be listed in the client directory and connect with potential clients who have active subscriptions.
• To manage your subscription, therapist listings, and ensure your profile is up-to-date.
• To facilitate communication between your spa, therapists, and clients.

• To enable you to be listed in the client directory and connect with potential clients who have active subscriptions.
• To manage your subscription and ensure your profile is up-to-date.
• To maintain and improve the functionality of the App.
• To send you relevant notifications (e.g., subscription reminders, new messages).
• To process payments for your subscription.

We do not share your personal information with third parties, except in the following cases:

• With Service Providers: We may share necessary data with third-party service providers who assist in hosting, payment processing, and other technical services.
• Legal Compliance: We may disclose your information if required to do so by law or to comply with a legal process (e.g., court order).
• Spas and Therapists: Your profile information (including professional qualifications, specialties, and availability) will be visible to clients who have an active subscription, allowing them to contact you.

The App offers subscription-based access for both clients and spas/therapists. When a user subscribes, they will be charged based on the chosen subscription plan (daily, weekly, monthly).

Payments are processed via third-party payment processors such as Paymongo and we do not store payment details on our servers. Payment details are handled securely by these providers.

We take reasonable precautions to protect your personal information, including using encryption, secure servers, and access controls. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. We encourage you to take precautions when using the App, such as using strong passwords.

• Access and Update: You can update your personal information, subscription settings, and profile details directly in the App.
• Deleting Your Account: You may choose to deactivate or delete your account by contacting us or via the settings menu. Note that deactivating or deleting your account will terminate your subscription and remove your profile from being visible to others.
• Opt-Out of Notifications: You can manage your notification preferences through the App settings. You may opt out of non-essential notifications, but please note that certain notifications (e.g., subscription reminders) are necessary for account management.

Awra is not intended for use by children under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a child under 18, please contact us immediately, and we will take steps to remove that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy, your data, or our practices, please contact us at: